Leaving your pet behind when you travel can be stressful—for both you and your furry friend. But choosing the right kennel or pet hotel can make all the difference. The right facility will keep your pet comfortable, safe, and even happy while you’re away.
Here’s what to look for—and what to avoid—when choosing a boarding facility for your pet.
Start With a Tour
Always visit the kennel or pet hotel in person before booking. Pay attention to cleanliness, smells, and how the staff interacts with the animals.
Positive Signs:
- Clean, odor-free environment
- Happy, relaxed pets in the facility
- Friendly, knowledgeable staff
- Secure fencing and enclosures
Red Flags:
- Strong smells (urine or feces)
- Cramped or dirty living spaces
- Staff who seem disinterested or rushed
- Overcrowding or signs of stressed animals
Ask About Daily Routines
Your pet thrives on routine, so it’s important to know what their day will look like while you’re away.
Things to ask:
- How often are pets walked or exercised?
- What’s the feeding schedule?
- Are playtimes or socialization offered?
- Can you bring your pet’s food, toys, or bedding?
A good kennel or hotel should welcome items from home and tailor routines to suit individual pets.
Check for Medical Protocols
No one wants to think about their pet getting sick, but it’s important to know how the facility handles it.
Ask about:
- Required vaccinations (this protects all the pets)
- Emergency procedures and vet access
- Staff training for handling health issues
Bonus Tip: If your pet takes medication, make sure staff are comfortable administering it.
Evaluate the Staff
A caring, engaged staff can make your pet’s stay feel like a vacation rather than a separation.
Look for:
- Staff who ask about your pet’s personality and quirks
- Employees who speak calmly and kindly to the animals
- Ratio of staff to pets (more attentive care!)
Your pet is part of your family. You want people who get that.
Consider the Comforts
Some pet hotels offer luxury accommodations like TVs, webcams, spa treatments, or one-on-one cuddle time. These can be great if your pet is nervous or used to a high level of attention.
Ask yourself:
- Will extra amenities reduce your pet’s anxiety?
- Is it worth the extra cost for peace of mind?
- Will your pet be alone most of the day or get interaction?
For Cats: Quiet and Calm Are Key
If you’re boarding a cat, look for a facility that keeps them in a low-stress environment away from dogs. Cats are more sensitive to noise, unfamiliar smells, and changes in routine.
Final Checklist Before Booking
- Toured the facility in person
- Checked for cleanliness and safety
- Staff asked about your pet’s needs and routine
- Emergency protocols are in place
- You feel comfortable and confident leaving your pet there
Trust Your Gut (and Your Pet)
If you leave the tour with a good feeling, chances are your pet will too. Some pets may even come home with new friends—or just a little extra pampering.
A well-chosen kennel or pet hotel doesn’t just watch your pet. It helps them thrive while you’re away.
